Frequently asked questions

A little clarity,
before we begin.

You may be wondering what sessions are like, how to get started or whether we could work well together. There is room for questions here.

31 questions

CounsellingWhat happens in the first conversation?

You can start with a free 30-minute online conversation. It is a chance to ask questions, tell me a little about what brings you here and get a sense of how we might work together. You do not need to prepare a detailed account of your life, and there is no commitment to continue.

CounsellingDo I need to know what I want to talk about?

No. You might have something specific in mind, or simply feel that things are difficult to make sense of. We can begin with whatever feels possible to share. You choose what to bring, and we can take time to find words for it.

CounsellingWhat does person-centred counselling mean?

It means that your experience and understanding of yourself are central to the work. I aim to offer empathy, acceptance and an open, genuine therapeutic relationship in which you can explore what matters to you. We can consider your experiences and choices together, at a pace that feels manageable.

CounsellingWill you tell me what to do?

I can help you explore feelings, possibilities and the circumstances around a decision. I bring my understanding and responses to that conversation, while recognising that you are the expert on your own life. The aim is to support your own judgement and choices.

CounsellingHow many sessions will I need?

There is no single number that suits everyone. What you want from counselling may become clearer as we work together. We can review how the sessions feel, what is useful and whether you would like to continue or bring the work to an end.

Practical arrangementsHow much do sessions cost?

The fees listed as at 3 October 2026 are: online counselling £40 per session; concession counselling £42.50 per session; in-person counselling in Warrington £47.50 and Preston £52.50 per session; and supervision £67.50 for 90 minutes. The initial 30-minute online conversation is free. Fees are accurate at the time of this update and may change. Please confirm the current fee and any concession with me before booking. I will confirm the agreed fee in writing before we begin.

Practical arrangementsCan I have sessions online or in person?

I offer online counselling and supervision, alongside in-person counselling in Warrington and Preston. Please email to check current availability and the arrangements for the location you prefer. We can also discuss what you need to take part comfortably in an online session.

Practical arrangementsCan I join an online session from outside the UK?

Online sessions are available to people who are physically in the UK at the time of their session. If you will be travelling, please let me know so we can discuss the arrangements before the appointment.

Practical arrangementsIs what I share confidential?

Confidentiality is part of our therapeutic relationship. Before we begin, I explain how information is handled and the circumstances in which confidentiality may have limits. We can discuss any questions or concerns you have before you decide what to share. You can read the privacy policy below. You can also read the safeguarding policy using the link below.

Practical arrangementsCan I arrange everything by email?

Yes. Email is the way to get in touch, ask questions and arrange an initial discussion. You do not need to make an introductory phone call. Tell me about any access needs or practical concerns you would like us to consider, and I will reply in writing.

SupervisionWhat is your approach to supervision?

My approach is collaborative and person-centred. We make room for client work, your responses and the wider circumstances around your practice. The Seven-Eyed Model offers different perspectives; Gibbs’ reflective cycle supports learning from experience; and Proctor’s functions help us consider support, development and professional accountability. We use these models flexibly rather than working through a checklist.

SupervisionWhat can I bring to supervision?

You can bring client work, questions, uncertainty, difficulties within the therapeutic relationship or the impact of the work on you. We can explore what you notice, what feels difficult and what you might try next. Share only the client information needed for the discussion, and avoid identifying details wherever possible.

SupervisionDo you work with student counsellors?

If you are looking for placement supervision, please email with details of your course, placement and the people you expect to work with. We can discuss whether my experience and approach are a suitable fit, alongside the requirements of your college and placement, before making an agreement.

SupervisionHow do I find out whether we are a good fit?

Email me with a little about your practice, counselling approach and what you are looking for from supervision. We can arrange an initial discussion to explore expectations, the work you bring and how we might work together. You are welcome to ask about my experience and the way I offer support and challenge.

CounsellingDo I have to talk about everything straight away?

No. You decide what you are ready to share. You can begin with what feels manageable, leave some things for another time or say that you do not yet have words for an experience. We can discuss how to make the pace of counselling feel more workable for you.

CounsellingWhat if I feel upset or overwhelmed in a session?

You can tell me, ask to pause or let me know that you would like to change the focus. We can slow down and consider what would help you feel more settled before continuing. You do not need to push through something simply because you have started talking about it.

CounsellingCan I talk about identity, neurodiversity or experiences of discrimination?

Yes. Your identity, way of experiencing the world and the circumstances around you are relevant to counselling. We can explore what these experiences mean to you without assuming that a label explains your life. Please tell me about anything that would help communication, processing time or the pace of our sessions.

CounsellingWhat if counselling does not feel helpful?

You are welcome to say so. We can look at what feels missing, whether the pace or focus needs to change, and how you experience our therapeutic relationship. You can also decide that working with me is not the right fit. Feedback is part of the conversation, rather than something you need to keep to yourself.

CounsellingCan I stop counselling or take a break?

You can raise this at any point. Where possible, we can use a session to reflect on the work and discuss an ending or a pause. Please also check the practical notice and cancellation arrangements in your working agreement, and ask me if anything is unclear.

Practical arrangementsAre concessionary fees available?

A reduced in-person counselling rate of £42.50 is listed for financial hardship or students as at 3 October 2026. Please ask me about eligibility, availability and any other concession before booking. I will confirm the fee we agree in writing. The same dated fee disclaimer applies: please check the current amount with me.

Practical arrangementsHow do I prepare for an online session?

Choose somewhere you can speak privately and are unlikely to be interrupted. Check that your device, microphone and internet connection are working, and leave a little time before the appointment to get settled. We can discuss access needs and the joining arrangements before the first session; you do not need to know the technology in advance.

Practical arrangementsWhat happens if the connection drops during an online session?

We agree a plan for technical difficulties before online work begins, including how to reconnect or contact each other. If the connection becomes unreliable, we can consider whether continuing is practical. Please tell me about any concerns with your device or internet access before the appointment.

Practical arrangementsWhat if I need to change or cancel an appointment?

Please email me as soon as you know. The notice period and any cancellation fee are set out in the agreement for your sessions. Check that agreement rather than assuming a particular deadline, and ask me if you need clarification about a specific appointment.

Practical arrangementsHow are payment arrangements agreed?

I will confirm the fee and payment arrangements in writing before we begin. If you need clarification about when to pay, how to make a payment or what a receipt needs to include, please ask when we arrange the session.

Practical arrangementsWhere can I read about privacy and safeguarding?

The privacy policy explains how personal information is handled. The safeguarding policy explains how concerns about serious harm, abuse or neglect are considered in the practice. Please use the links below. You are welcome to email me if you have questions about either document.

SupervisionIs the initial supervision discussion free?

Yes. I offer a free 30-minute online introductory discussion. We can explore your practice, what you want from supervision and whether we are a suitable fit. It is also a chance to ask about my approach, expectations and practical arrangements before deciding whether to continue.

SupervisionHow long is a supervision session, and how often would we meet?

The listed supervision fee is £67.50 for a 90-minute session as at 3 October 2026. We discuss frequency in relation to your work and the requirements of your professional body, course or placement. Please confirm the current fee and arrangements with me before booking.

SupervisionDo I need to prepare a written case presentation?

You can bring notes or questions if they help you, but the discussion does not need to be a polished presentation. You might begin with a moment from a session, something you noticed in the therapeutic relationship or a question you have been carrying. Keep any client information you bring proportionate and avoid identifying details wherever possible.

SupervisionCan we discuss uncertainty, mistakes or difficult feelings about the work?

Yes. Supervision can make room for uncertainty, your responses within the therapeutic relationship and things you would like to understand or approach differently. We can consider both support and professional accountability. If something needs timely attention, we discuss what action is needed rather than treating reflection as a substitute for action.

SupervisionCan you supervise work with a different counselling approach or client group?

Please tell me about your counselling approach, client group and the setting in which you work. We can consider whether my experience and competence are a suitable fit for the supervision you need. For students, this also means checking the requirements of the course and placement before agreeing to work together.

SupervisionHow do the Seven-Eyed Model, Gibbs and Proctor fit together?

The Seven-Eyed Model helps us change perspective on client work, the therapeutic relationship, practitioner responses and the wider context. Gibbs offers a way to reflect on an experience and consider learning and future action. Proctor’s functions help us attend to support, development and professional accountability. We draw on whichever perspective is useful for the work you bring, rather than requiring every session to follow all three models.

Your question is welcome.

You do not need to have everything worked out before getting in touch. Email me about counselling, supervision or the practical arrangements.

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